Wolvate

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Faq 2

Frequently Asked Questions.

Wolvate combines unique designs and quality materials;
It produces fully customizable sportswear for football, basketball, volleyball, rugby, polo, cycling, e-sports, etc.

Yes you can. Please leave us a message. Our designers will create unique designs for your team.

Yes. For orders of 100 pieces or more, please contact us for a special price offer.

Yes. There are companies we work with this way. Please leave a message. We will reply to you ASAP.

You can pay with debit cards and credit cards. For high volume orders, you can also pay by bank transfer. You can contact us for our bank information.

This is entirely related to your country’s customs law. Your orders are produced and shipped in Turkey. Customs duties are entirely your responsibility. Wolvate accepts no liability. Please review your country’s customs laws.

Unless otherwise stated, all items are shipped from the Turkey and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.

We are unable to advise what the thresholds and rates are for other countries as these are determined by the respective governments and can vary significantly between countries and even items.

We will send you a tracking number after your order has been shipped. So you can track your order. If you have not received the tracking number or are having any problems, please let us know.

We provide free shipping to many countries. However, you can see the shipping fee when placing your order.
If you placed a high volume order, we would be happy to offer you the lowest shipping cost. Before you order, we will have already told you the shipping cost. So there will be no surprises.

Your orders are usually shipped within 5-7 business days. We usually ship earlier.
Once it is shipped, its delivery to you may vary. This is all about the cargo company. You can find out when your order will arrive with your tracking number.

Please review our page below. If you have a question please contact us.

Size

If your order has not been shipped yet, you can make changes. Please leave us a message quickly.
If your order has been shipped, unfortunately we cannot make changes.

If your order has not been shipped yet, you can easily cancel it.
If your order has been shipped please contact us. We will cancel your order and send your money back as quickly as possible.

Leave us a message. We will make the returns process easier for you.

We will send your money back to you after the refund process is finalized. Your money will reach you ASAP according to your bank’s procedure.

Your orders are checked many times before they are shipped. If you still think there is a problem, just send us a message.

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